The best selling EDC/CM book has been updated and expanded to be even more valuable to those concerned with technical communication in areas of product documentation and configuration management (CM). Drawing upon the success of the first edition’s coverage that stressed basics, rules and reasons, the revision now incorporates many new real-world examples from client consulting. In addition, the interchangeability and change cost sections have been expanded and given separate chapters in recognition of their critical importance. Since the initial publication, the author has surveyed hundreds of seminar attendees and completed a large project surveying auto suppliers. The result and analysis of those surveys allows readers to compare their enterprise with those surveyed.

Document control and Configuration Management engineers, engineering managers and executives, quality assurance engineers, manufacturing engineers, production control, planner-buyers, and field service people will benefit from the clear presentation and examples that help bridge the communication gap between design engineering and the rest of the corporate world.