Quality is an important attribute of products and services. Quality management, therefore, focuses not only on product quality, but also on the ways and means to achieve it.

This book provides an easy understanding of complex but practical issues associated with quality management, by focusing on mechanisms of improvement of quality and other contemporary management solutions in different manufacturing environments, their interfacial and integration issues and strategies to produce synergic effects from their combined applications.

Key Features
— Discusses the concepts, evolution and relevance of quality management solutions in detail
— Includes experiences of Indian manufacturing industry regarding implementation of quality management solutions
— Includes topics on improvement mechanisms, interfacial and integration issues, helping in turn, to design improvement strategies effectively