Introducing 360 Degree Feedback, a process originally developed by NASA, to evaluate their space programmes cast, highlights the vital process factors such as teamwork, communication, decision making, and morale that underlie long term business success. In this pioneering book, Peter Ward who introduced the technique into Texco explains its advantages over other assessment methods and offers detailed and practical guidance on implementation. He examines, where, why and how to adopt 360 degree approaches.