Tools from the West and the wisdom from the East combine to help you master the art of conversation and deeper relationships. Have you regretted saying something unintentionally? Have you been avoiding a difficult conversation because you are not quite sure what to say? Have you wondered why someone close to you said something hurtful? In What I Really Meant to Say!, US-based international bestselling author John Britt and acclaimed transformation coach Vaishakhi Bharucha combine their knowledge and expertise to create an A to Z guide that can be implemented immediately to improve communication, especially in the work setting. This book is the perfect personal and organizational tool that gives both tactical and practical advice. It is filled with real-life examples of managing everyday conversations in the workplace, home and ‘work-from-home’ space. Achieving what you need or want should NOT be the primary goal of becoming a better communicator. It has to be viewed as a logical outcome. A sure-fire way of getting your derailed communication back on track is to listen more effectively and intently—a power possessed by every consummate communicator. This power can do two things for you: first, it enhances your own articulation of the subject; and second, it improves the odds of achieving the desired objective because you now have the power of empathy. This book has something valuable for everyone and you can read it in any order, a few pages (or sentences) at a time. This is What I Really Meant to Say!