Beyond just helping managers know if employees are happy at work, employee surveys can help companies pinpoint where changes are needed, foster strategic alignment, improve productivity, and identify competitive advantages.
But not all companies have positive experiences with surveys. Managers often ignore results; supervisors don’t see the relevance to operations; and employees see no changes after providing feedback.
Despite these problems, employee surveys can revitalize a company and add significant value when conducted properly. This book shows:
— How feedback helps leaders value employees’ knowledge and diversity
— How surveys can be used to draw comparisons, understand concerns, and conduct objective analysis
— How surveys can identify company strengths and opportunities for improvement; help executives make strategic changes; help managers prioritize change efforts, measure progress, evaluate performance, make more informed decisions, and design a rewarding work environment.