An insightful and important account of what it takes to succeed in the world of banking
Shiv B. Singh, a career banker, built his professionalife on timeless principles: ethical behaviour,
participativeeadership, objective and transparent management, customer centricity and risk- and
reward-based business approach with a focus on continuity and change. Banker by Chance,eader
by Choice is the story of his phenomenal rise as a banker?from being a junior-level officer at a
public sector bank to becoming its Chief General Manager. Recently, he has transitioned to the
position of Executive Director at a public sector bank. This book encapsulates his transformative
journey, illustrating how he managed the metamorphosis by proactively riding the wave of change
and turning around the bank in a short span of time.
This book offers enduringessons for aspiring businesseaders aiming toeave aasting impact in
their fields.